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Patient Financial Services Patient Portal Make a Payment

We Listened to You!

St. Vincent Health’s in-house business office handles all patient financial services for the hospital and medical clinic under the leadership of Revenue Cycle Director, Janet Petty. 

The billing team at St. Vincent Health is your resource to get answers to billing questions.  They can be reached in person Monday through Friday 8 am-5 pm, by email at, or by calling 719-486-7172. If you leave a message they will return your call promptly.

Before your non-emergency trip to the hospital (if possible):

Bring these items with you:

Be prepared to write a check for the amount your insurance will not cover.  Examples are your co-pay, amounts applied to your deductible, non-covered services, etc.  Call the business office to discuss payment options before your visit.

If you know beforehand that you will not be able to pay for your services or have questions and believe you may qualify for financial aid:

If you have insurance but want to speak with someone about charges, insurance coverage and your portion of the payment:

We accept the Colorado Indigent Care Program (CICP), which provides discounted health care services to low-income people and families. CICP is not a health insurance program. Discounted health care services are provided by Colorado hospitals and clinics that participate in the CICP. To apply for CICP contact our Financial Counselor.

  • CICP cards are accepted for all services at St. Vincent Health and St. Vincent Medical Clinic.
  • CICP cards obtained at other facilities are accepted at St. Vincent Health and St. Vincent Medical Clinic.

St. Vincent Health Financial Counselor


Available resources for download and links:

CICP Facts:

CICP Facts  – English

Financial Assistance

SVH Sliding Fee – Charity Policy

Financial assistance application

Aplicación Financiera de Asistencia 2020 

Plain language –  Need Help Paying for Your Health Care? English

¿Necesita Ayuda Para Pagar su Salud Medica?

Insurance Terms

Learn about insurance basics